Website Support Packages

Stop Worrying About Your Website - We'll Take Great Care Of It


Our Website Support Packages Are Liberating!

Want us to look after your website for you? 
Website support packages

Everything you need

Too busy managing your business to manage your website? Do software updates and fixes take up too much time? Not sure where to start? Don’t worry; we can look after your website for you!

Our WordPress website support packages provide everything you need for your website. So you’ll never need to worry about your website again. For the ultimate peace of mind, let us take care of everything for you.

What’s included in our website support packages?

no tie-ins or contracts

Our website support packages give you complete flexibility. We understand that things can change. So there are absolutely no long-term contracts or tie-ins. You are free to cancel at any time.

Compare our website support packages

Everything you need, all in One Convenient Package

Our WordPress website support packages provide everything you need for your website. Unlike many of our our competitors, we include fully-managed super-fast hosting. Plus regular maintenance and stellar support – all in one convenient package.

There are 2 packages to choose from. Our starter package has everything you need for a basic website. Our E-Commerce package is the one to choose if you have an online shop or membership site.

 

Worry-free! we look after Your Website for you

We really do handle everything. So if there’s a problem with your website, it’s our problem, not yours! No more worrying about whether you should update plugins or WordPress, whether your backup will work or whether you might get hacked. If your website goes down, we’re on the case. With a website support package, it’s all covered. We really do treat your website as if it was our own.

Website Support Packages 1

Website Support Packages

Standard Package

For Non E-Commerce Websites
£ 99 + VAT per month
  • Premium, Super-Fast, Fully-Managed Hosting on Its Own Server
  • SSL Certificate
  • WordPress, Theme & Plugin Updates
  • Proactive Website Security
  • Performance Monitoring & Optimisation
  • Database Cleaning & Optimisation
  • Spam Management
  • Google Analytics Tracking & Reporting
  • Monthly Progress Reports
  • Priority Development Work with VIP Discount of 10%
Popular

E-Commerce Package

For Online Shops & Membership sites
£ 199 + VAT per month
  • Includes everything in the starter package, plus the following extra features to ensure optimum performance and get the most out of your online shop or membership site
  • Upgraded Server Specification for Optimal E-Commerce & Membership Sites
  • Premium Speed Tools & Fine Tuning Performance Enhancement
  • Content Delivery Network (CDN)
  • WooCommerce Analytics Tracking & Reporting so that you can measure your website sales
  • SEO Package - Keyword Tracking & Competitor Analysis
  • Development Area
  • Broken Link Checking
  • Automatic Failover
Advanced

What's included?

Rock-Solid, Super-Fast Hosting

Because your website shouldn't be affected by anyone else's, we provide you with your very own virtual private server (VPS). We use super-fast servers for maximum performance. We regularly clean your database & optimise it to keep it ticking along nicely. Our E-commerce package even includes a state-of-the-art performance plugin to speed up your website and we also include a Content Delivery Network (CDN) if required.

Security

We run frequent deep security scans on your site to make sure everything's safe and secure. We are notified of any vulnerabilities with WordPress plugins and sort them out straight away. We make sure you have a highly-rated security certificate (also known as an SSL certificate). In fact, we are so confident that our security is best in class that we offer a free site recovery service if anything goes wrong

Monitoring

We constantly monitor your site for speed, performance and uptime. So you don't have to. We know straight away of your site slows down or is not available. If we notice a problem, we take action straight away. We usually know about any problems before you do, and they are often fixed before you even know they existed!

For the E-Commerce package, we include a link-checking service to alert you to any broken links on your site. We even include an automatic failover facility!

Backups

We take regular and frequent backups of all your files & databases. So that you don't have to worry about backups. In the unlikely event of a problem, we can restore your site from the most recent backup; quickly and without any fuss

Monthly Reporting

We send you an easy-to-read report every month to keep you informed of what's happening with your website. So you can be sure that everything's running smoothly

Software Updates

Every time a new version is released, we update your plugins, theme and WordPress software for you. We test all updates to make sure your site continues to work perfectly. Our E-Commerce package includes a separate development site, so that any development changes can be thoroughly tested before we deploy them to the live site.

Hack Protection Guarantee

We stand by the quality of our servers and security. In the very unlikely event of it getting hacked, we'll restore it. We consider it as our problem, not yours

Google Analytics

To get the most out of your website, it's important to know how many visitors it has, where they come from and what they're interested in. So we include a Google Analytics tracking service and regular monthly reporting of visitor statistics including traffic, bounce rates, popular pages and more

Discount on Development Work

Our website support packages entitle you to a 10% discount on our regular development rates for any development work you might need

Priority Support

VIP service from real people. Just pick up the phone or send us an email. We're happy to help

SEO Reporting

Measuring how well your site performs in Google gives you a valuable business advantage. Our E-Commerce package lets you track up to 100 keywords, and even shows you who your competitors are in search engines

What our customers Say about our Website Support Packages

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