Website Support Packages

Take The Worry Out Of Looking After Your WordPress Website

Website Support Packages

Our Packages

Are you too busy managing your business to manage your website? Do updates and fixes take up too much time? Just don’t know where to start? Don’t worry; we can look after your website for you!

Our WordPress website packages provide everything you need for your website. You’ll never need to worry about your website again. For the ultimate peace of mind.

no tie-ins

Our website support packages give you complete flexibility. There are no long-term contracts or tie-ins. You are free to cancel at any time. 

What’s more,  you can tailor your package to your exact requirements. There are three levels of support – Silver, Gold and Platinum. We’ll help you choose the most suitable package for you and 

Everything's included

Our WordPress website support packages provide everything you need for your website. Including fully-managed hosting, maintenance and stellar support – all in one convenient package.

Worry-free

If there’s a problem with your website, it’s our problem, not yours! So there’ll be no more worrying about whether you should update plugins or WordPress, whether your backup will work or whether you might get hacked. If your website goes down, we’re on the case. It’s all covered.

What's included?

Rock-Solid, Super-Fast Hosting

Because your website shouldn't be affected by anyone else's, we provide you with your own virtual private server (VPS). We even include an automatic failover facility in the event of your site being unavailable for any reason. In practice, we're unlikely to need it though! We use super-fast servers for maximum performance. We regularly clean your database & optimise it to keep it ticking along nicely. Our Platinum package even includes a state-of-the-art performance plugin to speed up your website and we include a Content Delivery Network (CDN) if required.

Security

We run frequent deep security scans on your site to make sure everything's safe and secure. We are notified of any vulnerabilities with WordPress plugins and sort them out straight away. SSL Certificate. We make sure you have a highly-rated security certificate. We are so confident that our security is best in class that we offer a free site recovery service if anything goes wrong

Backups

We take regular and frequent backups of all your files & databases. So that you don't have to. In the event of a problem, we can restore your site from the most recent backup; quickly and without any fuss

Priority Support

You'll receive VIP service from real people. Just pick up the phone or send us an email; we're happy to help

SEO Package

Knowing what your competitors are up to gives you a valuable business advantage. Our Platinum package includes the ability to track 100 keywords and see how your site ranks for them over time, as well as showing you who Google sees your competitors as being and how your sites compares with theirs

Software Updates

Every time a new version is released, we update your plugins, theme and WordPress software for you. We test all updates to make sure your site continues to work perfectly. Your package includes a development site, so that any changes can be thoroughly tested before we deploy them to the live site.

Monitoring

We constantly monitor your site for speed, performance and uptime. So you don't have to. We know straight away of your site slows down or is not available. If we notice a problem, we take action straight away. We usually know about any problems before you do, and they are often fixed before you even know they existed! We even include a link checking service to alert you to any broken links on your site

Google Analytics

To get the most out of your website, it's important to know how your website is doing. So we include a Google Analytics tracking service and regular monthly reporting of visitor statistics including traffic, bounce rates, popular pages and more (Gold and Platinum packages)

Discount on Development Work

Depending on which package you choose, you'll get a 5%, 10% or 15% discount on our regular development rates for any further work you commission

Monthly Reporting

We send you an attractive, detailed report every month to keep you informed of what's happening with your website. So you can be sure we're on top of things.

Our Website Support Packages
At a Glance

Silver

Rock Solid Hosting and Support
£ 99 + VAT per month*
  • Premium, Fully-Managed Hosting
  • 1GB RAM, 25GB SSD, 1CPU
  • Monthly Progress Reports
  • Full Backup Service - Monthly
  • Software Updates - Weekly
  • Uptime Monitor
  • Hack Protection Guarantee
  • Deep Security Scan - Monthly
  • Performance Monitoring - Monthly
  • Spam Management - Monthly
  • SSL Certificate
  • Priority VIP Support
  • Priority Development Work with VIP Discount of 5%

Gold

E-commerce Starts Here
£ 199 + VAT per month*
  • As Silver plus the following extras and upgrades...
  • 2GB RAM, 50GB SSD, 1CPU
  • Full Backup Service - Weekly
  • Deep Security Scanning - Weekly
  • Database Cleaning & Optimisation - Weekly
  • Broken Link Checking - Monthly
  • Active Performance Management
  • Google Analytics Tracking & Reporting
  • Development Area
  • Priority Development Work with VIP Discount of 10%
Most Popular

Platinum

Includes our Special SEO Service
£ 399 + VAT per month*
  • As Gold plus the following extras and upgrades...
  • 4GB RAM, 80GB SSD, 2CPU
  • Full Backup Service - Daily
  • Deep Security Scanning - Daily
  • Performance Monitoring - Weekly
  • 2 Hours Development Time to Use as You Want
  • SEO Package - Track 100 Keywords & Competitor Analysis
  • Premium Speed Tools & CDN
  • Monthly Strategy Call
  • Spam Management - Weekly
  • Broken Link Checking - Weekly
  • Automatic Failover
  • Priority Development Work with VIP Discount of 15%

Want To Boost Your Business Today?

Find out more about Our Website Support Packages